Contact information
Contact Information
Ivory Muse — Customer Support & Corporate Contact Details | Last Updated: October 2026
At Ivory Muse (accessible at www.ivorymuseco.com), your satisfaction and shopping experience are our top priorities. Whether you have questions regarding our curated collections, need assistance with sizing, want to update your delivery address prior to our daily cutoff, or need to initiate a return, our dedicated customer support team is here to assist you across the United States.
DEDICATED CUSTOMER CARE | RESPONSE WITHIN 24 BUSINESS HOURS | DAILY CUTOFF: 8:00 PM EST
Customer Support Channels
Email Support:
info@ivorymuseco.com
Telephone Assistance:
+1 302 557 4495
Official Website:
www.ivorymuseco.com
Response Time: We aim to reply to all inquiries within 24 business hours.
Operating Hours & Processing Cutoff
Support Schedule:
Monday to Friday: 09:00 – 17:00 (EST)
Daily Order Processing Cutoff:
8:00 PM EST (Eastern Time – United States)
Weekends & Federal Holidays:
Closed (Inquiries handled on next business day)
⚠️ CRITICAL NOTICE: REGISTERED ADDRESS IS NOT A RETURN FACILITY
Our registered office address in Kansas (1106 W Ash St, Junction City, KS 66441, United States) is strictly an administrative office and CANNOT accept, receive, or inspect physical product returns.
Any package sent directly to our Kansas address without prior written authorization will be automatically rejected. The return address is provided exclusively after contacting our customer service team. All returns must be authorized in advance by emailing info@ivorymuseco.com to receive your official Return Merchandise Authorization (RMA) number and designated return warehouse routing instructions. Please review our Refund & Return Policy for full details.
Business Information & Entity Profile
Store Name: Ivory Muse
Official Website: www.ivorymuseco.com
Customer Care Email: info@ivorymuseco.com
Phone Support: +1 302 557 4495
Target Market: United States
Authorized Return Facility
Ivory Muse Returns
Designated Logistics Return Center
Provided via Customer Service Email
(Prior email authorization mandatory — Address issued upon RMA approval)
Registered Business Address
Ivory Muse
1106 W Ash St
Junction City, KS 66441
United States
(Administrative Address Only — No Returns Accepted Here)
© 2026 Ivory Muse | All Rights Reserved