Legal notice

Legal Notice

Ivory Muse — Corporate Identification, Publisher Information & Statutory Disclosures | Last Updated: October 2026

This Legal Notice contains the official business identification, site publisher information, and statutory disclosures for Ivory Muse (accessible at www.ivorymuseco.com). We are dedicated to providing full transparency, operational integrity, and compliance with all applicable United States federal and state consumer protection laws.

U.S. MARKET SERVICE | SHOPIFY PLATFORM HOSTING | ENCRYPTED TRANSACTIONS | STATUTORY CONSUMER COMPLIANCE

1. Corporate Identification & Business Profile

Store Name: Ivory Muse

Official Website: www.ivorymuseco.com

Customer Support Email: info@ivorymuseco.com

Telephone Number: +1 302 557 4495

Customer Service Hours: Monday – Friday: 09:00 – 17:00 (EST)

Target Market: United States (Domestic Service Focus)

Registered Business Address (ADMINISTRATION ONLY — NO RETURNS ACCEPTED):
Ivory Muse
1106 W Ash St
Junction City, KS 66441
United States

E-Commerce Platform Provider:
Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Website: www.shopify.com

⚠️ CRITICAL NOTICE: KANSAS ADMINISTRATIVE OFFICE IS NOT A RETURN FACILITY

Our registered office in Kansas (1106 W Ash St, Junction City, KS 66441, United States) is strictly an administrative office and DOES NOT accept, process, or inspect physical product returns.

Any package sent to our Kansas administrative address without prior written authorization will be automatically rejected. The return address is provided exclusively after contacting our customer service team. All returns must be authorized in advance by our customer support team at info@ivorymuseco.com to receive an official Return Merchandise Authorization (RMA) number and designated logistics center routing instructions. Consult our Refund & Return Policy for complete details.

2. Operational Scope & Fulfillment Model

Ivory Muse operates as an online retail storefront dedicated to providing curated products to consumers across the United States.

Fulfillment & Shipping Schedules: Orders ship directly from our specialized international fulfillment centers to provide competitive pricing and curated selection. We offer 100% Free Standard Shipping ($0.00 USD) on all U.S. orders. Standard order handling requires 1 to 3 business days, followed by an estimated transit time of 5 to 8 business days. Our daily order processing cutoff time is 8:00 PM EST (Eastern Time – United States).

3. Intellectual Property Rights

All content published on ivorymuseco.com—including brand trademarks, logo designs, text descriptions, graphics, product photography, website architecture, and software code—is the property of Ivory Muse or its licensed content suppliers and is protected under United States and international copyright, trademark, and intellectual property laws. Any unauthorized commercial copying, reproduction, distribution, or public display without prior written consent is strictly prohibited.

4. Governing Law & Legal Compliance

This Legal Notice and all site transactions are governed by and construed in accordance with the laws of the United States and the applicable statutory laws of the State of Kansas, without regard to principles of conflict of laws.

Nothing in this notice limits or excludes any mandatory consumer protection guarantees, statutory warranties of merchantability, or product quality standards provided by federal or state laws. For legal correspondence or inquiries, contact us at info@ivorymuseco.com.

5. Governed Store Policies

Ivory Muse — Customer Support & Business Details

Official Storefront: www.ivorymuseco.com | Email Support: info@ivorymuseco.com

Phone Support: +1 302 557 4495 | Support Hours: Monday – Friday: 09:00 – 17:00 (EST) | Cutoff: 8:00 PM EST

Authorized Return Facility

Ivory Muse Returns
Designated Logistics Return Center
Provided via Customer Service Email
(Prior email authorization mandatory — Address issued upon RMA approval)